Customer Support
Whether you need assistance powering up a display, getting your code working with it, troubleshooting, or have engineering questions, count on us for expert help.
We are not satisfied unless doing business with us, is a pleasure for you!
Contact Us By Phone
Monday through Thursday, 8:30am to 4:30pm
Fridays, 8:30 - 12:00pm Pacific Time
(except holidays)
Phone: (509) 892-1200
US toll free: (888) 206-9720
Open a Support Ticket
Open a ticket via the web, or email: support@crystalfontz.com (click to copy email)
User Forum
Join our technical forum and collaborate with our technical support team and the LCD community, ask questions, share solutions, and provide feedback for other users.
Chat with Us
Chat with us!
Chat Hours: Monday through Thursday, 8:30am to 4:30pm
Fridays, 8:30 - 12:00pm Pacific Time
(except holidays)
Return Policies
If you need to return a product, please understand our Return and Warranty policies, then complete our Return Merchandise Authorization form.
Terms & Conditions
Want to get to know all of our policies? These include payment, shipping, stock availability and more! Here you can read all of our policies.
Product Datasheets
We prepare datasheets for all of our products. They contain tech specs, controller and reliability data, explanations, charts, diagrams, drawings, sample code and more. View the complete list of datasheets
Product Change Notices
Sign up for new notices, or review existing product change notices.
Controller Datasheets
We have compiled a colllection of LCD Controller Datasheets that you can download to aid in working with them.
Custom Display Inquiries
Not finding the display you need in our inventory? Want information on a custom display? Please fill out our Custom Part Request Form with as much detail as possible about what you're looking for.
We have experience with both fully custom displays (segment displays, TFTs, graphic LCDs, etc.) and with modifications to our existing products (changing FPC tail shape and pin out, adding headers, different colors, etc.). Let our team help you get the perfect display!
